If the work request number is known, the Search by Number option on the left side of the screen should be used. Select "Work Request" using the drop-down arrow. Enter the work request number and click the next button to continue. The following work request detail screen will appear:
Please record your request number for future reference. To submit another request, search for a previous request or work order, or to order consumable supplies, please click on the iServiceDesk home page.
If the work request has been accepted, the accepted date and work order number will be noted on this view. The work order number is an active link. Clicking on it will provide a work order view. (See Query Work Order for more details.) If the work request has been rejected, the date and reason will be noted on this view.Note: The requester will receive an email notification indicating whether the request is accepted or rejected. If the request is accepted, the email will include the work order number. If the request is rejected, the email will include the reason for rejection. The requester can contact Facilities Services at x6253 or x6254 for assistance.